Personal details


Vehicle Information

Yes
No
Yes
No

Part(s) Information

New
Used

How to Order Parts

Spare Parts Ordering Policy – ITTJAPAN LTD Japan

Before placing an order for Japanese auto spare parts, please read the following information carefully. This policy helps ensure accurate part selection, fast processing, and cost-effective shipping.

1. Special Discount for ITTJAPAN LTD Customers

Customers who have previously purchased a vehicle from ITTJAPAN LTD Japan may qualify for a special spare parts discount.
Please mention your vehicle purchase details when submitting your spare parts order.

2. Japanese Vehicle Registration (OCR) Required

In some cases, a copy of the Japanese Vehicle Registration (OCR) is required to confirm compatibility and correct fitment of spare parts.
Without this document, we may not be able to verify whether the requested part is suitable for your vehicle.

Please email or fax a scanned copy of the Japanese registration certificate along with your order to avoid delays.

3. Spare Parts Availability & Price Quotation

Our professional team will verify the availability of requested spare parts and provide a detailed quotation, including:

  • Spare parts price

  • International freight and shipping charges

4. Secure Payment Methods

Once you approve the quotation, please complete the payment promptly using one of the following methods:

  • Telegraphic Transfer (T.T.)

  • Credit Card

  • PayPal

Spare parts will be ordered only after payment confirmation is received by our bank. Official bank details will be provided with the invoice.

5. Save Shipping Costs with Combined Shipment

If you or your associate has purchased a vehicle from ITTJAPAN LTD and the vehicle is currently awaiting shipment, please inform us.
This allows us to combine spare parts with the vehicle shipment, helping you reduce international postage costs.

6. Customer Support, Feedback & Complaints

If you have any questions, feedback, suggestions, or complaints, please contact us using the online Contact Form.
Our customer support team is committed to providing reliable service and quick assistance.